Article Editor

Tabs in the Editor

Tabs are a valuable feature in an editor that enhances user productivity and organization.

How to Style Text

Learn the basics of text styling to create a professional, polished look for your documents.

Overview: Live Collaboration

Discover the benefits and strategies for live collaboration in various settings, from work meetings to creative projects, to enhance efficiency, communication, and teamwork among team members.

Creating Effective Lists in Your Articles

Explore the different types of lists—bulleted, numbered, and to-do—and how to use them effectively in your articles.

Files Manager

Discover how to efficiently organize, access, and manage your files with our comprehensive Files Manager guide.

Overview: AI Article Request Feature

Learn how to create and manage AI-powered article requests

How To Insert Images And Videos

Article Decision Trees

Decision trees are the best way to guide a user to the appropriate response based off asking a series of questions.

Auto-Publish And Expiration Dates

Auto-Publish And Expiration Dates

How to Create Article/URL Redirects

In this article, we will cover how to create redirects to articles on your Knowledge Base.

Editor Shortcuts

Learn time-saving shortcuts for editing tasks in this comprehensive guide for editors.

How to migrate content from a live account to a sandbox account

Understand how to copy content and data from a live account to a test or sandbox environment.

How To Remove Extra Formatting

How Does Find and Replace Work

Learn the ins and outs of using the Find and Replace function to easily edit and update text in multiple articles at a time

Mastering the Article Review Process: Tools for Effective Collaboration

Learn about the steps involved in the review process and how it benefits authors, reviewers, and readers alike.

Callout Blocks

Learn how to use callout blocks to draw attention to important information in your Knowledge Base.

What Are Keywords and How To Use Them

Optimize your articles with effective keywords for better search results and user engagement.

Editor's Activities Section

Track and manage article-specific actions with the editor's activities section

Overview: Article Editor Features

Understand the various features of our article editors that help create compelling articles.

How Article Commenting Works

Article Versions And Revisions