Binyam Tegenge

How to Style Text

Learn the basics of text styling to create a professional, polished look for your documents.

AI-Powered Knowledge Bases: Enhancing Search and Maintenance

A comprehensive exploration of how AI technologies are revolutionizing knowledge base platforms through advanced search capabilities and intelligent content maintenance strategies.

Overview: Article Templates

Learn how to streamline content creation with custom Article Templates

Single Sign On with JSON Web Token

What Is A Knowledge Base?

Overview: Customization

Each theme contains a list of front-end files, supporting HTML, CSS and JavaScript as well as Liquid markup.

Article Feedback

How to include the feedback files and markup on your Knowledge Base

Main CSS

How To Remove Extra Formatting

Editor Shortcuts

Learn time-saving shortcuts for editing tasks in this comprehensive guide for editors.

Introduction to the Visual Editor

Edit fonts, colors, and sections directly with the Visual Editor.

Freshdesk Integration

Instantly search and share your Helpjuice Knowledge Base Articles from within Freshdesk tickets.

Mastering the Article Review Process: Tools for Effective Collaboration

Learn about the steps involved in the review process and how it benefits authors, reviewers, and readers alike.

Update Your Helpjuice Subscription

Knowledge Base Themes

Contextual Sections Guide / Custom (Category) Pages

Contextual Sections are sections only displayed under certain circumstances

Overview - Salesforce Integration

Discover how to seamlessly integrate Salesforce with other applications to streamline business processes and improve efficiency.

Olark Integration

How To Add Users

Auto-Publish And Expiration Dates

Languages & Translations

Localize Your Knowledge Base in 50+ languages.

Popular Questions Standard Section

This is the list of the most viewed questions

Overview: AI Article Request Feature

Learn how to create and manage AI-powered article requests

Zapier Integration

Connect Helpjuice to thousands of apps with the Zapier.com Integration

October: Major Performance Boost & Security Enhancements

[In Progress] WCAG 2 Compliance

Creating Effective Lists in Your Articles

Explore the different types of lists—bulleted, numbered, and to-do—and how to use them effectively in your articles.

Article Decision Trees

Decision trees are the best way to guide a user to the appropriate response based off asking a series of questions.

Editor's Activities Section

Track and manage article-specific actions with the editor's activities section

How Article Commenting Works

What are Custom Invitation Emails in Helpjuice?

Discover how to send personalized invitation emails to users to join your Helpjuice Knowledge Base

AI: Transforming Technology's Cognitive Frontier

A comprehensive overview of artificial intelligence that explores its transformative capabilities, cognitive processes, and potential to revolutionize technological interactions across multiple fields.

What is Swifty AI Chatbot

Discover the features and benefits of Swifty AI Chatbot for efficient and personalized customer interactions.

How To Create User Groups

What Are Keywords and How To Use Them

Optimize your articles with effective keywords for better search results and user engagement.

Enterprise Software Integration: Strategies for Seamless Connectivity

A strategic guide to connecting enterprise software systems through advanced integration techniques, addressing compatibility, security, and scalability challenges.

Cookies we use

Using Internal Blocks for Public and Private Content

Learn how to use internal blocks to manage both public and private content in your documentation, allowing you to maintain a single source while controlling visibility for different audiences.

How to Create Categories and Subcategories

Learn how to effectively organize your information by creating categories and subcategories for better clarity and navigation.

Files Manager

Discover how to efficiently organize, access, and manage your files with our comprehensive Files Manager guide.

Categories Navigation Standard Section

This is the list of all the categories under the Knowledge Base

Shopify/Liquid Syntax

Liquid is a template language - it allows you to control the flow and use objects while creating amazing templates for web pages

Understanding the Scope of Customization Requests

Understanding the Scope of Customization Requests

Overview: Article Editor Features

Understand the various features of our article editors that help create compelling articles.

Overview: Using Helpjuice Multilingual Knowledge Base Feature

Slack Integration: Invalid Email

How to Fix 404 Errors When Accessing the Knowledge Base

Callout Blocks

Learn how to use callout blocks to draw attention to important information in your Knowledge Base.

Overview: Live Collaboration

Discover the benefits and strategies for live collaboration in various settings, from work meetings to creative projects, to enhance efficiency, communication, and teamwork among team members.

Expert Customization Pricing

Discover everything you need to know about pricing for custom expert services.

ActiveDirectory and LDAP

Improving Search and AI Responses in Swifty AI

Salesforce Integration

Article Versions And Revisions

Helpjuice Theme Pages

How To Import Content

How To Share Internal Categories with External Users

Learn how to effectively share internal categories with external users

Themebuilder Glossary

Single Sign On with Okta

Introduction to Customization

Guides to provides comprehensive instructions for customizing your Knowledge Base, covering three main areas

Question Page

How Does Find and Replace Work

Learn the ins and outs of using the Find and Replace function to easily edit and update text in multiple articles at a time

Overview: Multiple Languages & Localization

Localize Your Knowledge Base in 50+ languages.

August: Huge New AI Update & 
Improved Features

Tabs in the Editor

Tabs are a valuable feature in an editor that enhances user productivity and organization.

How to extend your free trial

Haven't decided on Helpjuice yet? No problem - we want to make our purchasing process as simple as possible

What Counts As A User?

Learn what makes someone a user, and discover the criteria for counting as a user.

Overview: Article Planner

Discover the benefits and features of using an article planner to streamline your content creation process and improve organization.

Dashboard - Managing Your Knowledge Base Content

How to Create Article/URL Redirects

In this article, we will cover how to create redirects to articles on your Knowledge Base.

Integrating 3rd-party apps into your KB

How to migrate content from a live account to a sandbox account

Understand how to copy content and data from a live account to a test or sandbox environment.

How To Share Internal Articles via Shareable URL

The Shareable URL feature allows you to share internal articles with external users using a special link.

How To Insert Images And Videos

How to Create a Custom Search?

Customize section of your Knowledge Base.

Helpjuice Article Translation Fees

Gain insight into how auto-translation pricing works at Helpjuice, and how to optimize it for your business.

September: Editor Redesign, Anchor Links &
Improved Features

Auto-Publish And Expiration Dates

Setting Up a Custom Domain for Your Knowledge Base

Configuring Your Helpjuice Knowledge Base with a Custom Domain

Shopify/Liquid Question Objects

Question liquid variables

Overview: AI Article Request Feature

Learn how to create and manage AI-powered article requests

Overview: What Are Categories?

Discover the importance of categories and how they help organize information effectively for easier browsing and searching.

How Can I Contextualize The Template?

Learn how to customize and apply templates effectively to suit different contexts and meet specific needs.

How to Set Up User Roles

How to Run Your Knowledge Base on a Subdirectory (e.g. /help)

Learn how to configure your server to load Helpjuice from a subdirectory, creating a more integrated experience for your users.

How Does Find and Replace Work

Learn the ins and outs of using the Find and Replace function to easily edit and update text in multiple articles at a time

Is There A Storage Limit?

Discover the freedom of unlimited storage for your Knowledge Base

Recently Updated Standard Section

This is a list with the most recently updated/created questions

Seamless Third-Party App Integration

Discover how to integrate third-party applications seamlessly into your knowledge base using our flexible framework, supporting multiple methods like JavaScript and iframe implementations for enhanced user experience.

How to Get the API Key

What is Swifty AI Helpbar

Helpjuice API v3

Documentation on using the Helpjuice.com API V3 (JSON API)

Standard Sections

The Standard Sections are a key feature on the knowledge base template

Shopify/Liquid Documentation

Liquid Introduction - template language documentation

Knowledge Base Platforms: Transforming Technical Documentation

Learn how knowledge base platforms are revolutionizing technical documentation, offering scalable solutions for organizations seeking efficient content management and deployment.

How to Change Your Payment Cycle

Learn how to modify your payment cycle between monthly and annual billing options in your Helpjuice account, including steps for upgrading to annual billing and instructions for switching to monthly payments.

How To Archive And Unarchive Content

Learn how to effectively archive and unarchive content to better organize your Knowledge Base

Single Sign On with ActiveDirectory Federation Services (ADFS)

AI-Powered Chatbots: Revolutionizing Knowledge Base Content Management

Discover how AI-powered chatbots can revolutionize knowledge base content management by automating question capture, generating article drafts, and streamlining documentation processes for more efficient and responsive support teams.

Helpjuice Pricing Quotes

Index Page

How To Add A New Helpjuice Account

Analytics API

Explore the power of Analytics API to unlock valuable insights and drive data-driven decisions for your business.

Main Layout

Helpjuice: Seamless Third-Party App Integration Guide

Technical guide exploring Helpjuice's flexible third-party app integration methods, enabling seamless customization through Liquid markup and multiple implementation approaches.

How To Check User Activity

Overview: Analytics

Learn how to measure user engagement and optimize your Knowledge Base

Slack Integration

Discover how to search, share, and capture knowledge seamlessly with Helpjuice’s Slack Integration

Getting Started With Your Swifty AI Chatbot

Learn essential steps for configuring your AI chatbot's knowledge base, from building foundational content and organizing information to optimizing article titles and personalizing the user experience.

Shopify/Liquid Logic Syntax

How to control the logic flow

Wizardshot: Your AI-Powered Solution for Creating Step-by-Step Tutorials

Learn how Wizardshot's AI-powered tool can help you easily create comprehensive step-by-step tutorials for your projects.

Custom Login Page

Discover how to create a personalized login page for your website to enhance user experience and branding.

Overview: Webhooks

Single Sign-On Authentication

Slack Integration: Boost Team Collaboration and Knowledge Sharing

Seamlessly connect your knowledge base with Slack to enhance team collaboration, enabling direct article searches, real-time notifications, and efficient information sharing across your workspace.

Third-Party App Integration: A Comprehensive Guide

A practical guide to integrating third-party apps, covering export formats, data transfer strategies, and best practices for seamless knowledge base management.

Helpjuice + Microsoft Teams: Knowledge Sharing Supercharged

Seamlessly integrate Helpjuice with Microsoft Teams to boost knowledge sharing, reduce onboarding time, and enhance team collaboration with instant access to critical documentation.